Introducing VIQ Helpdesk Buttons

---

Velocity IQ, a leading Managed Service Provider (MSP) in the IT industry, is proud to present VIQ Helpdesk Buttons, our innovative end-user ticket submission software designed to revolutionize the way you request IT support.

What are VIQ Helpdesk Buttons?

VIQ Helpdesk Buttons are a cutting-edge solution from Velocity IQ, aimed at simplifying the IT support process for our clients. Gone are the days of traditional, sometimes cumbersome methods of seeking IT assistance, such as making phone calls or writing lengthy emails. With VIQ Helpdesk Buttons, submitting a support ticket becomes as easy as a simple click or a press of a button.

How Do VIQ Helpdesk Buttons Work?

1. Multiple Submission Options: Users can submit tickets through a variety of convenient methods:

   - Desktop Icon: A simple click on the icon placed on your desktop.

   - Taskbar Icon: Accessible directly from your taskbar for ease of use.

   - Function Key F4: A keyboard shortcut for instant access.

   - Physical Button: A unique, tangible button placed on your desk for when digital means are not feasible or when you prefer a more tactile approach.

2. Ease of Use: There's no need to remember portal logins, specific links, or the right technical jargon. With VIQ Helpdesk Buttons, just a simple action is enough to get your request to our team.

3. Comprehensive Ticket Submission: When you use any of the VIQ Helpdesk Buttons, our system automatically gathers essential information to assist in resolving your issue. This means our helpdesk team receives detailed insights into your problem, enabling a faster and more accurate response.

4. Offline Functionality: Even if you're experiencing internet connectivity issues, VIQ Helpdesk Buttons can queue your request and send it as soon as connectivity is restored.

5. Professional and High-End Service: Velocity IQ is committed to providing a professional, high-end service experience. VIQ Helpdesk Buttons reflect this commitment by offering a sophisticated yet user-friendly way to access IT support.

Why Choose VIQ Helpdesk Buttons for Your Business?

- Simplified IT Support: No more long waits on calls or drafting detailed emails. Submit your IT requests effortlessly.

- Efficient Problem Resolution: By automatically providing our helpdesk with vital information, issues can be diagnosed and resolved more quickly.

- Enhanced User Experience: The user-friendly design ensures that anyone in your organization can easily request support, regardless of their technical expertise.

- Continuous Connectivity: Our offline functionality ensures that your requests are captured and queued, ready to be sent as soon as you’re back online.

Velocity IQ is at the forefront of offering innovative IT solutions, and VIQ Helpdesk Buttons are a testament to our dedication to simplifying and enhancing the IT support experience. Embrace the future of IT support with VIQ Helpdesk Buttons, where professional, efficient service meets the pinnacle of convenience.